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Returns and Refunds
Unwanted items can be returned for exchange or full refund provided they are returned within 14 days of receipt with a valid receipt
We want you to be absolutely satisfied with your purchase. If for any reason you want to return goods to us you may do so within 14 days from the date of receipt of the goods. The goods must be unworn, in their original packaging and complete with swing tickets and labels intact and attached. Please allow up to 3 weeks once you have returned your parcel for the refund to be credited. Your parcel will contain an advice note listing the contents. There will also be a return slip enclosed. Simply decide which is the most appropriate reason code on the return slip and then enter this code alongside the product you are returning. This will help us to improve our quality control when we examine the returned goods. It is ESSENTIAL that you complete this returns slip and enclose it with your returns parcel. Returns of goods made by you outside the 14 day period, or otherwise not in accordance with our returns policy, may not be accepted by us for refund and may be returned by us to you at your expense. Our returns policy is an additional safeguard for you. It is in addition to and does not affect or amend your statutory rights as a consumer which rights remain unaffected by this policy.